"Rest beneath the branches that have watched a century pass."
Oakhearth Hospitality is a boutique hospitality company based in Austin, Texas, dedicated to the stewardship of distinctive short-term rental properties throughout the Texas Hill Country. We own and manage retreats that offer refined accommodations, memorable guest experiences, and attentive on-site hospitality for larger groups, family gatherings, and intimate retreats.
Our properties are held through single-purpose entities and operated under a professional management framework that prioritizes guest safety, clear communication, and quality of experience from first inquiry through final departure.
Boutique-level service at every touchpoint, from first inquiry through departure. Direct access to your hosts throughout your stay.
Properties cared for to a residential standard, with professional cleaning, maintenance, and inspection between every stay.
Clear, prompt communication by call and text, with guest messages answered seven days a week, 9 AM to 9 PM Central.
For reservations, press inquiries, or general correspondence, please reach us using the contact details below. Our team responds within one business day.
Oakhearth Hospitality LLC ("Oakhearth," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and share information when you communicate with us or stay at one of our properties.
We collect information you provide directly, including your name, email address, phone number, mailing address, and booking details, as well as any information you share when you contact us by phone, text message, email, or booking platform (Airbnb, Vrbo, or direct inquiry).
We use information to confirm and manage your reservation, communicate about your stay, send check-in and check-out instructions, respond to inquiries, process payments, comply with legal obligations, and improve our services.
When you provide your mobile number to Oakhearth Hospitality — directly or through a booking platform (such as Airbnb or Vrbo) through which you book a stay at an Oakhearth-managed property — you consent to receive text messages (SMS and MMS) from Oakhearth Hospitality related to your reservation. These may include: booking confirmations, check-in and check-out instructions, pre-arrival information, property information, support responses to inquiries you initiate, and post-stay review requests.
Message and data rates may apply, depending on your mobile carrier plan. Message frequency varies based on your reservation. We do not send marketing or promotional text messages without separate, explicit opt-in.
To opt out of text messages at any time, reply STOP to any message from us. You will receive a confirmation and will not receive further text messages. To opt back in, reply START. For help, reply HELP or contact us at the email address above.
We do not sell, rent, or share your mobile number or any text message content with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell your personal information. We may share information with service providers (payment processors, cleaning services, maintenance vendors) solely as needed to operate the business, and with law enforcement or regulators when required by law.
We retain information as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. We use reasonable administrative, technical, and physical safeguards to protect information.
You may request access, correction, or deletion of your personal information by contacting us at admin@oakhearthhospitality.com. We respond to verified requests within a reasonable timeframe.
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Oakhearth Hospitality LLC
Austin, Texas
admin@oakhearthhospitality.com
(512) 866-2083
These Terms of Service govern your use of this website and any services provided by Oakhearth Hospitality LLC. By using this website or communicating with us, you agree to these terms.
All reservations at properties operated by Oakhearth Hospitality are subject to the specific rental agreement signed at the time of booking and to the terms of the platform (Airbnb, Vrbo, or direct booking) through which the reservation is made.
By providing contact information, you consent to receive reservation-related communications by email, phone, and text message. See our Privacy Policy for details and opt-out procedures.
Information on this website is provided for general informational purposes. Oakhearth Hospitality makes no warranty regarding the accuracy or completeness of the information and disclaims liability for any reliance on it.
These terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles.